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Orthotics


Professional care and solutions for biomechanical foot issues

About Orthotics


Orthotics are prescribed medical device that fit inside of your footwear with the main purpose of correcting biomechanical foot issues while you walk, stand, run, or perform a specific activity. 

Legacies Doctors of Chiropractic have advanced education in the anatomy, health and function of the foot. We offer orthotics and basic care solutions to help correct a variety of mechanical dysfunctions of the foot.

Our Orthotics Service includes:

  • Initial Assessment
  • Diagnosis
  • Treatment plan
  • Orthotic prescription
  • Outsourcing orthotic fabrications to the best labs
  • Follow-up visit for orthotic fitting

A custom orthotic can be an integral solution for correcting biomechanical problems with the foot, knee, hip or back. Legacies Health Centre is proud to be able to offer this highly skilled and specialized medical service.

The initial appointment (Orthotic Initial Assessment) and the subsequent appointment (Orthotic Fitting) are often covered (fully or partially) under Extended Health plans. To verify your own coverage, contact your Extended Health provider. If you have coverage, Legacies may be able to do direct billing to most Extended Health Providers (see list). 

The orthotics themselves are often covered in Extended Health plans, but cannot be directly billed to your Extended Health Plan. They cost $425 ($225 paid on the first visit and $200 paid when they are available to pick-up). Legacies provides patients with all documentation to be submitted for reimbursement. Please check with your specific insurance provider to determine your eligibility and allowance for orthotics. 

 

Are Custom Orthotics recommended for me?

If you are experiencing any of the below symptoms, you may benefit from having a customized orthotics:

  • Foot pain (in localized area)
  • Heel and/or arch pain
  • Hip, back, knee and/or leg pain
  • Bunions
  • Hammer toes

Any of the below diagnosis/conditions are often benefited by the use of custom orthotics:

  • Gait abnormalities
  • Morton’s neuroma
  • Metatarsalgia
  • Plantar fasciitis
  • Runner’s knee
  • Sacroiliac syndrome
  • Shin splints
  • Achilles Tendonitis
  • Iliotibial Band Syndrome
  • Diabetes
  • Hip bursitis
  • Lower extremity arthritis

If you are unsure if this service is for you, our Doctors of Chiropractic offer Free 10-minute consultations, and they will be able to assess and determine if orthotics are recommended for you. Learn more about our Chiropractic Care services.

How do Orthotics work?

Orthotics fit in any shoe that has a removable insole. You should replace the existing insole with your custom orthotics. 

Custom Orthotics main intent is to realign the structure of the foot and correct the imbalances. When you first start wearing your orthotics, it may feel discomfort (pressure in some areas). For this reason, it is recommended that the orthotics are worn in short intervals initially, and the progress to longer intervals during the first 2 weeks. The longer you wear your custom orthotics the more benefit you will get out of them. 

Since orthotics are custom made for a specific purpose, you may need different pairs of custom orthotics that are designed for different type of activities (i.e. orthotics for running may be different from the orthotics worn for work). Our Doctors of Chiropractic will be able to guide you and recommend what is most appropriate for your individual needs.

How Long Do Orthotics Last?

Orthotics typically last for 1-3 years depending on the patient’s usage. There is an Extended Warranty option available for purchase (additional $50) that covers the cost of a replacement pair of orthotics for growing kids/teens (up to age 18) for 2 years after the original orthotic purchase.

Why Choose Orthotics Services at Legacies Health Centre?

Our Team treats a wide range of injuries and conditions in our state-of-the-art health centres. Each clinic features private treatment rooms and the latest in therapy, exercise equipment and treatment techniques.

  • Experienced and knowledgeable team of clinicians
  • Wide range of treatment and services under the same roof 
  • Convenient locations across the Lower Mainland
  • Easy Online Booking
  • Free Parking
  • Direct Billing available to most services and providers (see list)

What to Expect


Before your appointment: If there are any specific preparations required for your appointment, you will be advised prior to your appointment day.

Your Assessment

Please bring to the appointment your commonly worn footwear (dress/ casual/ athletic shoes, work boots, etc.), along with any existing orthotics or foot aids you may be currently using.

The Doctor of Chiropractic will use a total foot care approach when recommending strategies that may include solutions to lifestyle, mobility and overall health conditions. Sharing of expertise will assist in making an informed choice about the health of your feet.

A biomechanical assessment is performed to determine the specific need for orthotics. This may include evaluations of stance/gait, joint/muscle palpation, orthopedic examinations, as well as looking at wear patterns in your current shoes and orthotics. 

If orthotics are recommended, the doctor will use a painless semi-weight bearing foam cast to create impressions of your feet. The molds from your feet, as well as your biomechanical assessment, will be used to create your custom orthotics in a highly specialized lab.

Your Orthotics Fitting Appointment

You will be required to return for a fitting and any final adjustments that may be required to the orthotics, which are performed at Legacies. This whole process can take approximately 3-4 weeks, depending on shipping. Book your orthotic assessment well in advance of your benefits’ end date to avoid disappointment.

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Frequently Asked Questions


Do I need a referral to book an Orthotics Assessment?

No, you do not need a referral for Orthotics services.

Will My Muscles Get Weaker Wearing Custom Orthotics?

Custom orthotics will not reduce muscles tone or make your muscles weaker. They will help position your foot correctly, so your muscles are used more efficiently.

I am not sure if Orthotics is right for me. How will I know?

If you are unsure if this service is for you, our Doctors of Chiropractic offer Free 10-minute consultations, and they will be able to assess and determine if orthotics are recommended for you. Learn more about our Chiropractic Care services.

Is this service covered by my extended Health Plan?

You may need to check your coverage and allowance for orthotics with your Extended Health Provider. 

If you have coverage, the initial appointment (Orthotic Initial Assessment) and subsequent appointment (Orthotics Fitting) are often covered (fully or partially) under Extended Health plans. Legacies may be able to do direct billing to most Extended Health Providers (see list). 

The orthotics themselves can also be covered by your Extended Health plan, but they cannot be directly billed to your Insurance Plan. They cost $425 ($225 paid on the first visit and $200 paid when they are available to pick-up). Legacies provides patients with all documentation to be submitted for reimbursement. Please check with your specific insurance provider to determine your eligibility and allowance for orthotics. 

How can I book an Orthotic Assessment?

At Legacies Health Centre, appointments may be booked by phone (604-591-5569), online or in-person. Visit our contact page to call the most convenient location for you. You may also call our main number 604-591-5569 and choose the most convenient location from the directory. Orthotics Services are provided by our Doctors of Chiropractic. You can book this type of appointment under our Chiropractic Treatments in our online booking system.

Locations That Provide Orthotics


Burnaby Market Crossing

7324 Market Crossing, Burnaby
Phone: 604-591-5569 (press 3 for Market Crossing)
Book Appointment Online

North Vancouver

1394 Main Street, North Vancouver
Phone: 604-591-5569 (press 4 for North Vancouver)
Book Appointment Online

Surrey Nordel

143 – 12080 Nordel Way, Surrey
Phone: 604-591-5569 (press 1 for Nordel)
Book Appointment Online

Surrey Southpoint

310 – 3091 152 Street, Surrey
Phone: 604-591-5569 (press 2 for Southpoint)
Book Appointment Online

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Our Satisfied Clients


We're so thankful to have such amazing clients that have taken the time to share their experiences on Google, Facebook, and other online sources. To contact us to provide feedback and suggestions, Email us.

My physiotherapist has genuinely helped. Very thorough and careful, with many great exercises and advice.

MB.
Written on Google

Rating: 5/5

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