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Clinical Counselling

We are here for you, no matter the support that you need to improve your mental health.

About Clinical Counselling

Legacies Health Centre is now offering Clinical Counselling services via Telehealth (50-minute session delivered virtually or by telephone) in partnership with Back in Motion Health, our subsidiary company.

Legacies Health Centre counsellors are all master’s-level trained mental health professionals. Our counselors hold a license with the British Columbia Association of Clinical Counsellors, designating them as Registered Clinical Counsellors (RCC).

Legacies Health Centre provides counselling for:

Mental health counselling and support for individuals

Relationship and family counselling

Guidance and career counselling

Rehabilitation counselling

Substance abuse counselling

Educational counselling

Legacies offer short or long-term counselling services and uses different approaches:

  • Cognitive-behavioural therapy (CBT)
  • Talk therapy
  • Solution-focused therapy
  • Mindfulness and acceptance-based therapies
  • Dialectical behaviour therapy (DBT)
  • Somatic experiencing
  • Rogerian therapy, etc.

Is Counselling recommended for me?

If you are not sure if counselling is recommended for you, Legacies offers 15-minute initial consultation. Your counsellor will assess your individual case and determine if counselling can support you. 

Generally speaking, Counselling services are recommended to any individuals who are:

  • Experiencing symptoms of anxiety and depression
  • Feeling lack of social support, or isolated
  • Struggling with stress and/or life transitions (relationship, career, changes)
  • Suffering due to grief, bereavement, past traumatic events or crisis-related issues
  • Feeling overwhelmed
  • Looking to enhance self-discovery and identity
  • Experiencing postpartum mental health issues
  • Experiencing symptoms associated to metal health issues, such as: 
    • Anxiety
    • Panic attacks
    • Depressive thoughts
    • Hopelessness
    • Apathy, loss of interest
    • Fatigue
    • Overwhelm
    • Stress
    • Sleep disruption
    • Worry and rumination
    • Social withdrawal and isolation
    • Chronic pain
    • Difficulties managing anger and other emotions
    • Resentment 
    • Relationship conflict and breakdown

Benefits of Counselling

Counselling sessions may benefit you due to:

  • Increased self-awareness and self-esteem
  • Guidance in setting and achieving goals, identifying issues and creating solutions, creating behavioural changes towards a more satisfying life
  • Improved sense of security and/or trust
  • Improved communication
  • Support to overcome trauma
  • Enhanced coping skills, managing and/or reducing distressing symptoms
  • Higher quality of relationships
  • Better sleep
  • Better overall body and mind health, and overall quality of life

Why Choose Counselling at Legacies Health Centre?

Legacies Health Centre, in partnership with Back in Motion Health (our subsidiary company), is now offering counselling services. Back in Motion has over 25 years of experience delivering psychological services to individuals in the Lower Mainland and Victoria. Our counsellors are all master’s-level trained mental health professionals that hold a license in good professional standing with the British Columbia Association of Clinical Counsellors.

  • Experienced and knowledgeable team of clinicians
  • Wide range of treatment and services under the same roof 
  • Delivered through telehealth (virtual or by telephone)
  • Direct Billing (currently Greenshield and Empire Life only)

Before Your Appointment

If there are any specific preparations required for your appointment, you will be advised prior to your appointment day. Counselling services are offered via Telehealth (virtual or telephone); when booking your appointment, specifies the method for contact. 

First & Subsequent Appointments

Your initial counselling session consists of introductions, informed consent review, establishing rapport, and conducting formal or informal assessments as needed. Assessments may include questionnaires to evaluate symptoms of anxiety, depression, etc.

The counselling team at Legacies Health Centre is here to support you achieve your goals and create lasting change towards a more satisfying life. We understand counselling may be uncomfortable at first. It’s normal that you may feel nervous or anxious about meeting your counsellor. Our experienced clinicians will do the best to ensure that you feel as comfortable as possible during your appointment/treatment. 

Your counsellor will provide space for you to share about what has brought you to counselling, your goals and expectations. The counsellor may take brief notes during your session to support treatment planning.

At the end of the session, you will be reminded to book your follow-up appointments, when needed. You may do that with your clinician or by calling 604-425-1550 one of our locations. Counselling sessions are not available to book online at this point.

After Your Appointment

It’s normal to feel overwhelmed by emotions after your session. If you have further questions, please don’t hesitate to contact our office, and our administrative staff or your counsellor will be happy to address them with you. If you require a short-notice appointment, we may be able to accommodate. If you experience an urgent emergency or crisis situation, please go to your nearest hospital emergency room, call 9-1-1, or call a 24-hour community crisis line for assistance:

Canada Suicide Prevention Service (available 24/7/365): 1-833-456-4566

Meet Our Counsellors

Jennifer Baker, MEd, RCC, PMH-C

Meet Jennifer Baker

Jennifer Baker is a passionate advocate for her clients’ growth and success in life. She is honoured to work collaboratively with her clients, coming alongside them with support to grow and achieve their goals by harnessing their own innate strengths and resources. She believes that her clients are the experts in their own lives and views her role as their therapist as one of support and guidance. Having encountered various struggles in her own life, she is acutely aware of the impact of mental health concerns on her clients and is constantly inspired by the courage they show in seeking counselling and pursuing personal growth and change in their lives.

Jennifer is a warm, caring therapist who prizes her clients and the therapeutic relationship in her work. She cultivates a safe, non-judgmental space where clients may feel valued and able to openly examine their concerns and seize opportunities for change. Her clinical work draws from cognitive-behavioural therapy, mindfulness, dialectical behaviour therapy, somatic experiencing, acceptance and commitment therapy, and motivational interviewing modalities.

Areas of counselling practice for adolescents and young and older adults include:

  • Pregnancy and postpartum mental health support
  • Depression
  • Anxiety
  • Stress management
  • Life transitions
  • Self-esteem
  • Self-discovery and identity exploration
  • Academic and career counselling
  • Vocational rehabilitation
  • ICBC clients

Jennifer holds a Master’s degree in Counselling Psychology from the University of British Columbia. She is a Registered Clinical Counsellor (RCC) with the British Columbia Association of Clinical Counsellors (BCACC) in good professional standing. In addition, Jennifer is a certified perinatal mental health professional (PMH-C), which means she has undertaken additional training in order to support individuals with pregnancy and postpartum mental health concerns. When not in session, Jennifer enjoys spending time with her family and King Shepherd, reading, and spending time outdoors.

Joseph Wong, Registered Clinical Counsellor

Meet Joe Wong

Joseph Wong is a Canadian Certified Counsellor, BC Registered Clinical Counsellor and Ontario Registered Psychotherapist (Qualifying). 

In his counselling, Joseph utilizes an integrative approach based on the current evidence-based psychology theories such as solution-focused brief therapy SFBT, dialectical behavioural therapy DBT, cognitive behavioural therapy CBT, motivational interviewing MI, mindfulness, attachment therapy, trauma informed support, e-Connent parent group, and MANDT. Joe offer services in both English and Cantonese.

Read Joe’s Bio in Chinese/Cantonese

你好。我是黃先生, 心理輔導員。心理輔導員用心理學技巧去幫助你了解問題的精髓, 問題發生的原因, 解決問題的技巧, 和處理將來的問題。我在非政府組織和政府機構的社會服務和醫療保健領域擁有20多年的經驗。我成立了一個非政府組織和一個註冊慈善機構。我在這裡是為了幫助您真正表達自己,並寫出人生的下一章。我喜歡幫助人們了解諮詢心理學的工作原理。我想幫助您超越個人生活,人際關係或家庭的障礙,創造新的令人興奮的意義和目標,並解決“不可能的”問題。

Mercedes Douglas, Registered Clinical Counsellor

Meet Mercedes Douglas

Mercedes believes the therapeutic relationship is a powerful instrument in the therapist’s tool belt. Her intention is to hold a space where clients can truly feel seen and heard as they contemplate, cultivate and create change. She can help illuminate new perspectives and introduce strategies to lead a more meaningful life. Mercedes merges evidence-based cognitive behavioural approaches with integrative tools to help clients align with their goals. 

Mercedes received her Master’s in Counselling Psychology from Yorkville University in 2019. She is a professional member of the Canadian Counsellors and Psychotherapists Association and the BC Association of Clinical Counsellors. She is currently working towards certification in Clinical Hypnotherapy. 

Areas of experience:

  • Addiction 
  • Adult ADHD/ADD 
  • Anger 
  • Anxiety
  • Depression
  • Life transition
  • Self-esteem
  • Stress management
  • Spirituality
  • Panic
  • OCD
  • Trauma

Frequently Asked Questions

Do I need a referral to book counselling appointment?

No, you do not need a referral for counselling services.

I am not sure if Counselling is right for me. How will I know?

Legacies offers complimentary 15-minute consultation, where a counsellor will be able to assess if this treatment is recommended for your individual needs. Call 604-425-15550 to book your free 15-minute initial consultation.

Is my appointment directly billed to my Extended Health Plans?

Currently, Legacies Health Centre/ Back in Motion is able to direct bill counselling services to Greenshield and Empire Life.

For other insurance companies, Legacies Health Centre/ Back in Motion provides a medical receipt to be used on request for reimbursement.

Many extended benefits providers provide coverage for mental health services provided by an RCC. It is important to inquire with your extended benefits provider which mental health professional is accepted under your coverage. 

At present, the counselling profession is not a regulated profession in BC. This means that a person may call themselves a mental health therapist, counsellor, etc. and may not have the adequate education and training, credentials, or licensing to be approved by your extended health coverage. At Back in Motion, our counsellors are all master’s-level trained mental health professionals that hold a license in good professional standing with the British Columbia Association of Clinical Counsellors, designating them as Registered Clinical Counsellors (RCC).

How can I book a Counselling appointment?

Counselling appointments can only be booked via telephone at this point. Please call 604-425-1550, and our staff will be able to help you.

Is Counselling covered by my extended health plan?

Clients should refer to their specific Extended Medical Plan coverage for details on services and coverage available. If you have coverage, Legacies/Back in Motion provides a medical receipt to be used on request for reimbursement. Counselling services cannot be charged through direct billing.

Virtual Counselling Services


To reach the Counselling team:

Free 15-min initial consultation.
Sliding scale available. Call us to learn more.

In-person appointments are available through Back in Motion (our subsidiary company) in North Vancouver, Richmond and Victoria. Call or email us to learn more.

Insurance Claims & Information

Get Back to Health after an Accident or Workplace Injury.

Extended Health Coverage

ICBC Insurance Claims

WorkSafeBC Claims

Our Core Values

Achieve Excellence - Do What It Takes

Ask Questions - Seek Solutions

Teamwork – Achieve More Together

Respect All – Always

Measure Up – Evidence-Informed Practices & Innovation

Honour Our Word – Do the Right Thing

Our Satisfied Clients

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