We are open! Review our Communicable Disease Prevention Plan. Contact us: Choose a Location

General FAQs


How can I book an appointment?

At Legacies Health Centre, appointments may be booked via phone (604-591-5569), online or in-person. Visit our contact page to call the most convenient location for you. You may also call our main toll free number 604-591-5569 and choose the most convenient location or service from the directory.

Some specialized treatments are available under Physiotherapy in the booking online portal. To book any of the below, choose a location, and select a Physiotherapist.

  • Physiotherapy treatment (all locations)
  • Oncology Physiotherapy Rehabilitation (North Vancouver only – click here)
  • Clinical Pilates (North Vancouver only – click here)
  • Shockwave Therapy (all locations)
  • Pelvic Health Physiotherapy (Nordel only – click here)
  • Vertigo or Dizziness Treatment (Vestibular Therapy; all locations)
What can I expect during a therapy visit?

Legacies Health Centre is a medically based therapy and treatment facility. It is the responsibility of the therapist or doctor to ensure a Client has a proper assessment during their appointment, before any treatment can be delivered.  Assessment is a vital part of every visit, used to evaluate progress and to direct the therapist in effective treatment.  A Client can expect the initial appointment to have a slightly longer assessment than subsequent visits, in order to establish a baseline. To learn more about specific services or treatments, and what to expect with your visit, please visit the services page for each service.

How do I know which service I should book for my own circumstance?

If you need to better understand which services we offer and which ones can benefit your own conditions and circumstances, our friendly staff is here to help! Call us and we will navigate you through services that can help you.

Are there protocols in place to keep clients and staff safe during Covid-19?

The Health and Safety of our clients and staff is Legacies Health Centre’s #1 priority.

Our Internal Health & Safety Committee has developed and implemented a comprehensive Communicable Disease Prevention Plan, to make our clinics safe for clients and staff. Our plan is updated as per Step 3 of the BC Restart Plan. If you would like to review our comprehensive protocols in place, read our Communicable Disease Prevention Plan. Please also review the Covid Frequently Asked Questions. If you have any questions, please call us.

Is my appointment covered by my Extended Health Plan?

Clients should refer to their specific Extended Medical Plan coverage for details on services and coverage available. If you have coverage, Legacies Health Centre directly bills most Extended Health Plans (verify if your plan is on our list), or provides a medical receipt to be used on request for reimbursement. 

Legacies constantly adds new Insurance companies based on Client’s feedback. Call us to ask about yours.

What’s Covered under MSP, ICBC, WCB?

Please review our Insurance Claims page for details on coverage.

Insurance Claims & Information


Get Back to Health after an Accident or Workplace Injury.

Extended Health Coverage

ICBC Insurance Claims

WorkSafeBC Claims

Our Core Values


Achieve Excellence - Do What It Takes

Ask Questions - Seek Solutions

Teamwork – Achieve More Together

Respect All – Always

Measure Up – Evidence-Informed Practices & Innovation

Honour Our Word – Do the Right Thing

Our Satisfied Clients


We're so thankful to have such amazing clients that have taken the time to share their experiences on Google, Facebook, and other online sources. To contact us to provide feedback and suggestions, Email us.

My physiotherapist has genuinely helped. Very thorough and careful, with many great exercises and advice.

MB.
Written on Google

Rating: 5/5

Built with Connect the Doc