Masks are required at all times when in our clinics. Clients are encouraged to bring their own three-ply mask however, if they do not have one upon arrival, they will be provided with one at reception. In consultation with our COVID team leads, exceptions are made for people who cannot put on or remove a mask on their own, or those who cannot wear a mask for psychological, behavioural or health conditions.

• Fever
• Chills
• Cough
• Shortness of breath
• Sore throat and painful swallowing
• Stuffy or runny nose
• Loss of sense of smell
• Headache
• Muscle aches
• Fatigue
• Loss of appetite

• Stay home if you are sick
• Regularly wash your hands thoroughly with soap and water for at least 20 seconds
• Use alcohol-based hand sanitizers with at least 70% alcohol
• Avoid touching your eyes, nose and mouth with unwashed hands
• Cover your mouth and nose with a disposable tissue or the crease of your elbow when you sneeze or cough
• Maintain physical distance of at least 6 feet (or 2 meters) when in public
• Avoid close contact with people who are sick
• Regularly clean and disinfect frequently touched surfaces

Coronavirus is spread from an infected person through:

• Droplets spread when a person coughs or sneezes
• By touch if a person has used their hands to cover their mouth or nose when they cough or sneeze
• Touching an object or surface with the virus on it, then touching your mouth, nose or eyes before washing your hands
• Airborne: sneezing or aerosolized through medical procedure
• COVID-19 can live on some surfaces for up to 3 days